Exchange Your Old Gold & Shop Online at bhimagold.com

Planning to exchange your old gold?

Now it’s easier than ever with Bhima.
Turn your treasured gold pieces into stunning new designs through Bhima's exclusive exchange program, now available at bhimagold.com.

Visit your nearest Bhima showroom and get your gold evaluated by our certified experts with complete transparency. Once valued, the amount is instantly credited to your bhimagold.com digital wallet or issued as a gift card, as per customer preference.
Then, simply log on to bhimagold.com, explore a wide range of beautiful traditional and contemporary designs, apply your exchange value in just one click, and enjoy safe doorstep delivery.

 Exchange smart. Shop easy. Shine new.

How It Works?

FAQs

Got Questions? We’re Here to Help.

1. How does the old gold exchange process work?

Just walk into any Bhima showroom with your old gold jewellery. Our experts will carefully evaluate it and share the value with you transparently. Once confirmed, the amount will be credited to your bhimagold.com wallet or given as a gift card — ready for your next purchase.

2. Can I use old gold exchange to gift someone?

Absolutely! Bring your old gold to any Bhima store for evaluation. You can choose to receive the value as a bhimagold.com gift card, making it a thoughtful and flexible gift for your loved ones.

3. Can I courier my old gold for exchange?

For safety and accurate verification, exchanges are done only in person at our stores. This ensures proper evaluation and complete peace of mind.

4. What kind of gold items can I exchange?

You can exchange:

• Gold jewellery

• 24 karat gold

• Gold coins

• Other gold articles

Our team will check the purity and weight to calculate the value.

5. How do you calculate the value of my old gold?

The value is calculated based on:

• Current gold rate

• Purity (karat)

• Weight (after removing any stones)

Processing charges may apply.

6. Can I use the exchange value immediately?

Yes! Once the amount is credited to your wallet or issued as a gift card, it’s ready to use — online at bhimagold.com or at any Bhima store.

7. Does the exchange value have an expiry date?

Yes. We recommend redeeming your exchange value within 365 days.

8. Can I combine the exchange value with other payment options?

Of course. You can use your wallet balance or gift card along with:

• Credit cards

• Debit cards

• Cash

9. Can I transfer my wallet balance or gift card to someone else?

For details about transferring balances, please contact our customer support team — we’ll be happy to assist you.

10. How can I check my wallet balance?

Simply log in to your account on bhimagold.com to view your wallet balance.

For gift card balance details, visit any Bhima store or contact us:

📞 1800 121 9076
✉️ Support@bhimagold.com

11. What documents should I bring for old gold exchange?

Please carry:

• PAN Card (mandatory)

• A valid government-issued address proof (Aadhaar, Driving License, Voter ID, or Passport)

Bring these along with your old gold when visiting the store.